Thursday 16 October 2008

Is your Letting Agent an ARLA member?

Is your Letting Agent an ARLA member?



Using an agent that belongs to a professional body gives landlords and tenants peace of mind. The Association of Residential Letting Agents, ARLA, is the only professional body that is solely concerned with the self-regulation of letting agents and for nearly 25 years has been actively promoting the highest standards across every aspect of residential lettings and management in the Private Rented Sector.ARLA is viewed by government, consumer groups, academia, think tanks and the media as the leading voice in the industry. ARLA members are seen as being at the forefront of the Private Rented Sector, ready, willing and able to comply with existing and anticipated government legislation.ARLA members successfully create, on average, over a quarter of a million new tenancies a year as well as arranging the renewal or extension of thousands more of existing tenancies every month.

Why should a Landlord or Tenant seek out an ARLA Member?
Probity and Protection - ARLA leads the industry in setting and regulating the highest standards in the industry and demands certain levels of professionalism and commitment to customer service from its membership.ARLA members are required to work within a robust Code of Practice, which covers the key stages in letting and managing a property. There are comprehensive membership Byelaws which include compliance with such issues as:

- Handling and accounting for Clients’ money;
- The mandatory ARLA Client Money Protection Bonding Scheme;
- Professional Indemnity Insurance;
- Dealing with Complaints and Disciplinary Procedures.
ARLA members are required to employ a minimum of at least one member of staff, in any office, who holds a suitable industry qualification, recognised by the Association.ARLA keeps it members up to date with changes in legislation and provides wide-ranging training and guidance to help members understand and interpret all aspects of letting and managing a property.

Ian Lazell, Director of Michael Tuck Lettings believes it is vital all agents are registered with a professional organisation such as ARLA that actively promotes good working practise and are the voice for individual agents to express their views on how to improve standards within the industry and government legislation.

With the increase in letting agents opening during a rising market it is essential a good standard of working practise is implemented from the beginning and using an established ARLA trained agent with the experience to deal with any potential problems is in his opinion vital.

ARLA membership details can be seen at http://www.arla.co.uk/